Activity: Goal-Service Modeling
Goal-Service Modeling helps discover business-aligned services and ensures that important services have not been missed during process decomposition or Existing Asset Analysis. By clearly articulating business goals, Goal-Service Modeling also provides an important mechanism for narrowing the focus of the other service identification techniques. It starts with business goals, break them into sub-goals, and then determines which services are needed to fulfill the sub-goals. KPIs, metrics and associated events are identified that make it possible to measure the performance of the identified services and assess them against sub-goals.
DescriptionWork Breakdown StructureTeam AllocationWork Product Usage
CollapseWork Product Breakdown  
Breakdown ElementModel InfoEntry StateExit StateDeliverableTypePlannedMultiple OccurrencesOptional
  
Business Goal
Mandatory Input, Optional Input, Output   ArtifactYes  
  
Business Vision
Mandatory Input, Optional Input   ArtifactYes  
  
Goal-Service Model
Optional Input, Output   ArtifactYes  
  
Service Model
Mandatory Input   ArtifactYes